Terms & Conditions

1. Definitions

• "Fees" means the fees paid by you to Sarah Cox for the Services.
• "Services" means the provision of services, either online or offline sessions and courses, and any communication between us.
• "You" means the individual purchasing the Services.

2. The Services

A description of the Services you have agreed for us to provide is confirmed either on the website at the time of purchase, or detailed in writing if not purchasing online. We will provide the Services with reasonable care and skill in accordance with the description provided.

We reserve the right to vary or withdraw any of the Services described without notice.

By purchasing the Services, you confirm that they will meet your needs. We do not make any guarantee that you will obtain a particular result, professional qualification or employment opportunity from your purchase and completion of any of the Services.

3. Ordering Services

You can purchase Services via our website, email or telephone.

3.1 Ordering by Email

To purchase a service by email, please confirm the service you are requesting to hello@theinnerworkshop.co.uk.

3.2 Ordering by Telephone

To purchase a service by telephone, please call 07803 127263.

3.3 Offers to Purchase

When you place an order for a service via email or telephone, you are offering to purchase the Services on these terms and conditions. Sarah Cox reserves the right to cancel or decline your order at any time until it has been confirmed in accordance with clause 3.4.

3.4 Confirmation and Payment

If you are purchasing online, payment is required in full at the time of purchase. If booking via email or telephone, the service is payable by cash or bank transfer before the end of each session. A legally binding agreement shall come into existence when we have:

• (a) received payment of the invoice from you in accordance with clause 5; and
• (b) confirmed to you in writing that your session has been booked.

4. Cancellation and Variation

4.1 Where we have accepted and confirmed the Services and a legally binding agreement has been formed in accordance with clause 3.4, you are permitted to cancel your session with a full refund provided you give at least 48 hours' notice before the booked session. Any cancellation made within 48 hours of the booked session will not be refunded.

4.2 Notwithstanding clause 4.1, there is no other right to cancel or vary your purchase of Services.

5. Fees

5.1 The fees for the Services shall be as set out on the website, or as communicated to you via invoice if purchasing offline, or as confirmed at the time of your telephone order.

5.2 All fees are payable immediately and before any service commences, unless otherwise agreed in writing.

6. Liability

6.1 No part of the provision of the Services shall be deemed to be, nor is it intended to be, nor should it be taken to be, a replacement for conventional medical treatment. Sarah Cox does not treat, prescribe for, or diagnose any condition.

6.2 Sarah Cox does not guarantee results. Results from using the Services do vary.

6.3 Although Sarah Cox aims to provide the Services to the highest industry standards, neither she nor any associated practitioners accept any liability for: (i) any inaccuracy or misleading information provided in the services and any reliance placed upon it; (ii) any loss or corruption of data; (iii) any loss of profit, revenue, or goodwill; or (iv) any indirect, special, or consequential loss arising from any breach of these terms.

6.4 Except to the extent expressly set out in these terms and conditions, no conditions, warranties or other terms shall apply to the Services, including any implied terms as to satisfactory quality, fitness for purpose or conformance with description.

6.5 Sarah Cox's total liability arising from or in connection with these terms and conditions shall be limited to the fees received in connection with the relevant service in relation to which a dispute has arisen.

6.6 No claim may be brought more than six months after the last date on which the Services concerned have finished or ceased to be provided.

7. Intellectual Property

7.1 All intellectual property rights in the service materials, online courses and any content created by us are, and remain, the intellectual property of Sarah Cox or her licensors, whether adapted, written for, or customised for the client or not.

7.2 You are not authorised to:

• Copy, modify, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit or distribute any service materials without prior written permission
• Record on video or audio tape, or relay by any means, any service session
• Use service materials in the provision of any other course or training
• Remove any copyright or other notice of Sarah Cox from service materials
• Modify, adapt, merge, translate, disassemble, decompile or reverse engineer any software forming part of the service

Breach of clause 7.2 shall entitle us to immediately terminate these terms and conditions and cease to provide you with any Services.

7.3 In consideration of the fees paid, we grant you a limited, non-transferable, non-exclusive licence to use the service materials solely for the purpose of completing the service.

8. Confidentiality

8.1 Each party shall keep the other party's confidential information strictly confidential, use it only for the purposes of these terms and conditions, return it on demand and not retain copies of it.

8.2 Either party may disclose confidential information to their legal and other advisors for the purpose of obtaining advice.

8.3 This clause shall continue notwithstanding termination of these terms and conditions. Please see our Privacy Policy for further details.

9. Termination

9.1 We shall be entitled to terminate these terms and conditions and cease to provide Services with immediate effect in the event that you:

• Fail to pay your fees when due
• Act in an aggressive, bullying, offensive, threatening or harassing manner towards Sarah Cox
• Are in breach of these terms and conditions

9.2 On termination, clauses 6 (Liability), 7 (Intellectual Property), 8 (Confidentiality) and 10 (Assignment) shall continue in full force.

10. Assignment

Any Services provided under these terms and conditions are personal to you and cannot be transferred or assigned to any other person.

We shall be entitled to assign these terms and conditions to any other company without prior notice to you.

We may assign, transfer or sub-contract any of our rights or obligations to any third party at our discretion.

11. Entire Agreement

These terms and conditions constitute the entire agreement between the parties and supersede any prior agreements and arrangements, whether written or oral. You confirm that you have not relied on any representations in entering into this agreement. Nothing in these terms and conditions shall limit liability for any fraudulent misrepresentation.